PUBLIC ADJUSTERS USA

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OVER A QUARTER CENTURY OF EXPERIENCE

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                      A QUARTER CENTURY OF EXPERIENCE

"The best source of a company's reputation and integrity is from those who have first hand knowledge of it"

ART & SUE L.   When I met my insurance company’s adjuster at my house that had just sustained heavy damage, I felt very confident that I would have no trouble getting a fair settlement.  The adjuster was extremely nice and friendly.  When a lawyer friend told me to hire you before I did anything else, I told him that I did not think I needed any help, as I had everything under control.  When he looked me straight in the eye and said, “Art, with all due respect, you do not know what under control is,” I knew he was right.  His suggestion was well founded, as shortly thereafter the insurance adjuster presented me his offer of $39,000.  You, of course, were able to obtain a settlement for repairs in excess of $100,000.  Your 3,000 line inventory for our personal property also got us tens of thousands of dollars more than we ever thought possible.  I am available any time should anyone ever want a personal reference.

JACK W.  I could hardly believe it when you told me you had an ironclad offer of over $300,000 for just my house, when the best I could do with attorneys and other experts in twelve months was less than half of that.  You really do earn every dollar you charge.

C.J.  Having worked as an insurance adjuster for two insurance companies for many years, I assumed there would be zero problems when I suffered a major fire loss to my residence.  I couldn’t believe it when I ran into problems with my company’s adjuster.  Even my agent who sold me this policy could not help me despite her many, many efforts.  I, of course, was very familiar with your reputation and wasted no time calling you.  Needless to say, not only were you quickly able to get the insurance company to “back off” on all of their contrary positions, but our ultimate settlement was much higher than we ever thought possible.  Once again, thank you.

DICK & RUTH C.  Thank you, thank you, thank you!  I am completely overwhelmed with the amount of the settlement you have obtained.  As you know, my lawyer worked on my claim for six months, and we were only able to obtain an offer of $65,000.  When we countered their offer at $85,000, we were told they were not going to pay more than the $65,000.  My attorney recommended that we obtain your services, and how you negotiated a payment of $190,000 is absolutely amazing!

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ROY S. I was pretty sure I made a terrible mistake when I cashed the $20,000 check my insurance company sent.  I just did not think there was any way to fight them.  I still wasn’t sure when you told me that it still wasn’t too late to re-open my claim.  However, I was shocked when you later informed me that I was getting another $60,000.

GEORGE C.  When my factory was severely damaged by a tornado, my engineers told me we needed to hire a public adjuster.  Within the hour and after several calls, I knew that you were our man.  I was amazed at how low the adjuster had estimated the damages.  I greatly appreciate the professionalism you displayed in working with the various contractors, masons, sheet metal people, and everyone.  Without your help, we would have had to spend in excess of $100,000 out of our own pocket above what the insurance company would have paid to make all of the repairs.  Your willingness to travel out of state to press our points did not go unnoticed.

RICHARD & DEBBIE B.   When we sustained a major loss to our home, we allowed our insurance adjuster to take charge.  We were comfortable in doing this as our insurance company is one of the largest in the country.  Well, what a mistake!  We allowed their contractor to begin repairs and found out that they were only going to allow him to do about $12,000 worth of repairs.  We appreciate your efforts in obtaining a settlement of nearly four times that amount.

FRANK R. It has really been a pleasure working with you.  As you know, I received several solicitations from public adjusters who offered me their services for less than what you charge.  Having heard extremely high recommendations from a business associate and my lawyer, I knew five minutes after I met you that you were the P.A. for me.  The saying, “you get what you pay for” is absolutely true.  You took what would have been an absolute maximum settlement of $400,000 and got me twice that.

ATTORNEY   Your evaluation of an insurance claim is a true art.  Very few, if any, attorneys have gained the expertise you have in appraising and negotiating damage caused by fire.

JEFF  M.  When a fire destroyed my business, I knew I was about to deal with something I had no experience in.  I telephoned a good friend who had a fire the year before.  I asked him what he did and how he came out.  He said that he did not do well at all, but has since heard that there was a public adjuster named Tim Zeak whom he would call if he ever had another fire.  I decided to take his advice and not the advice of my agent, who told me not to even talk with you.  I saw with my own eyes and heard with my own ears the many “tricks” that the insurance adjuster tried to pull.  My own agent was even working against me.  My settlement was at least $200,000 higher than it would have been had I not hired you.

ATTORNEY  I just wanted to call you to let you know you are worth your weight in gold.  I now know where to come whenever I have other clients who sustain a fire loss.  Thank you for a job well done.

BANK TRUST DEPARTMENT  You certainly earned your fee on this one.  Several of us attorneys hassled for months with the insurance company and got nowhere.  How you were able to get four times more than they offered us, we’ll never know.

HERB & ALMAZ W.   As an architect, I was shocked when I was offered less than $200,000 for my loss.  One of our friends, who happens to be an insurance adjuster for another company, told me to call you.  He said he had worked with you before and assured me that I would be in good hands if you took my case.  Through your professionalism, persistence, and hard work, you obtained for us our policy limits of $375,000.  If I can ever say a good word for you, just let me know.

DEBRA J.  Thank you, Tim, for your help.  My insurance company said I wasn’t covered and even hired an attorney to fight me.  Without your many letters and personal communication with the Chairman of the Board, I know I would not have gotten a dime.  My own lawyer didn’t even think I had a case, but you did and got me over $100,000.  I love you.

FACTORY OWNER  After having a division completely shut down because of a fire, we fought the insurance company for nearly a whole year over our loss of income claim. They hired a “hot shot” CPA who declared that the fire netted us a gain and not a loss.  After a dozen letters, faxes, and meetings, which made some progress, we appreciated your initiative to personally visit the Senior Executive Vice-President at the home office which obtained major concessions.  That resulted in a loss of income settlement of over $200,000 even though they originally said we did not have a dime coming.  My advise to anyone--don’t handle your own claim.  Even my agent, who tried very hard to help us and who is a very close friend, was not able to help.

REGGIE & KATHY L.  Being a mechanical engineer by trade, I did not think I would have a bit of trouble dealing with my insurance company when my home was almost destroyed.  However, when my good friend and next door neighbor, who is an attorney, told me that the first thing I should do is to hire you, I obviously asked him to schedule a meeting with you.  My family and I were really stressed out, and there was no way we would have been able to deal with the numerous adverse issues the company kept throwing at us.  After you more than doubled their dwelling offer and raised substantially the contents offer, we really appreciated how you helped us overcome the serious problems we ran into with our contractor.  While the contractor problems were not your responsibility, we are grateful that you cared so much for our welfare that you walked that extra mile.

BOB K.   When I suffered a large fire loss, you were highly recommended to me.  I was well pleased with the superb job you did.  Being the owner of 50 properties, I had the misfortune of having two more within a short period of time.  Without hesitating, I contacted you each time.  I hope I don’t have the 4th, but if I do, you will be hearing from me once again.  Thanks for all the help you have been.

BEN & SANDY B.  When our business was severely damaged by fire, we had no idea what to do.  My brother-in-law told me that you had settled a large loss for him.  It was amazing how you were able to successfully counter the many adverse positions that the adjuster attempted to take.  The bottom line is that we know we received well over $100,000 more (after your fee was paid) than we would have if we had tried to handle this ourselves.  You also did all of the “dirty work” which we never would have been able to do.

DICK G.  I was shocked when my insurance company offered me $8,000.  You, of course, obtained almost 10 times that amount.  You found damage that I didn’t even know about.  As a professor of psychology, I was quite impressed with the “psychology” you used when dealing with the adjuster, who obviously had little concern for the facts.  I had never heard of a public adjuster, but I’m happy that a colleague suggested that I call you.

SOLOMON & MERDLE J.  When the fire totally destroyed our house, the insurance company’s attorney obtained two appraisals:  one for $12,000 and one for $16,000.  Being retired and planning to move down south, we were completely devastated and asked a good friend of ours, who used to be an insurance adjuster, what we should do.  He gave me your number, and I’m so glad he did.  You made them pay me $70,000 just for my house, and a whole lot more for our personal belongings.

BETTYE M. Being a landlord of many properties, I have had more than my share of claims.  Having been very pleased with your services of past claims, it was an automatic decision to call you immediately when my apartment building caught fire.

MARK & YVONNE S. When our house and personal belongings were completely destroyed by fire, my wife’s parents insisted that we call you immediately.  We are so glad we did.  They told us about the time you helped them some ten years ago after they sustained a fire. If anybody ever wants to know if they should hire you, just give them our telephone number.

OTIS & LOUISE S.  We were really, really sorry that we allowed the insurance company to select the contractor for us.  Some of the things he was trying to clean instead of replace was ridiculous.  When a friend at work told me about how you handled their fire loss a few months earlier and how they were able to build an entirely new home when they thought they would have to just repair, I wasted no time in calling you.  I am grateful that you accepted my claim and helped us to recover significantly more than we would have otherwise.

JACK & VIRGINIA M.  When we experienced a house fire, I thought we were lucky to have a personal friend of ours assigned as our insurance adjuster.  In fact, my husband had played cards with him every Saturday night for years.  But when you were referred to us the 2nd time, we figured we should call you.  And now, we are so glad we did.  You nearly doubled our settlement.  I realized that our friendship with the adjuster meant very little, since his company had his hands so tied that he seemed afraid for his job. Even though we all know he was trying to be fair, his views were all one-sided.  I was literally shocked.  Thank you so very much.

JOE L.  I will never try to handle another loss myself.  After trying like crazy to explain to my insurance adjuster the true extent of my loss, he came up about 5%.  When you explained to him the true extent of my loss, he came up over 300%.

JEFF & JUDY R. You are really good at what you do.  I feared that the contractor that my adjuster sent out was sent only to support a very low figure.  When a friend told me about you, I did not hesitate.  We were really impressed at just how hard you worked.  Even after your fee, we are over 300% better off than the insurance company’s contractor’s estimate.  Thank you.

KENT S.  As an insurance agent, I really didn’t think I would have a problem settling my fire loss.  Boy, was I naive.  The outcome you achieved more than doubled what they had originally paid me, which they had said was my final settlement.

 

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